Last updated: April 2025
Your satisfaction is our priority. We have a straightforward return and refund policy to make your experience worry-free.
You may request a return within 7 days of delivery. After 7 days, we are unable to accept returns or process refunds. The return window starts from the date the package is marked as delivered by our courier partner.
We accept returns for the following reasons:
The following are not eligible for return:
To start a return, follow these steps:
Approved refunds are credited back to the original payment method (UPI, bank account, card, or wallet) within 5–7 business days after we receive and inspect the returned item. Bank processing time may add an additional 2–3 business days depending on your bank.
For defective or wrong items, Vinayak Creation will cover the return shipping cost. For other eligible returns, the customer is responsible for return shipping charges. We recommend using a trackable shipping service — we are not responsible for items lost in transit.
We currently offer exchanges only for the same product in case of manufacturing defects. We do not offer size or design exchanges at this time. If you need a different product, please place a new order.
Orders can be cancelled for a full refund within 2 hours of placing the order, before it has been dispatched. To cancel, WhatsApp or email us immediately with your Order ID. Once dispatched, cancellation is not possible — you may initiate a return after delivery.
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Still have questions?
Our team is happy to help via WhatsApp or email.